FAQs

1. What kinds of toys do you carry?

We offer a diverse selection of robot and action figure toys, including sought-after items for
collectors.

2. Are your toys suitable for children?

Our merchandise is primarily designed with collectors in mind and may not meet child safety
standards. Please handle items with care.

3. Do you provide gift wrapping services?

Unfortunately, we do not offer gift wrapping services at this time.

4. Can I return or exchange a toy if it's not suitable?

Given the collectible nature and financial value of our items, we strongly recommend careful
consideration before purchasing. Therefore, we do not accept returns or exchanges.

5. Can I order a toy that's out of stock?

The short answer is no. If an item you want is out of stock, let us know, and we'll endeavor to
try and find it if possible. There may be extra associated costs with it.

6. How can I stay updated on events and new toy arrivals?

Stay in the loop on upcoming arrivals and exclusive offers by following us on Facebook or
regularly visiting our website.

7. Where are you located?

Our online business is based in Toronto, Ontario, Canada.

8. How do you ship products?

We utilize a service that finds the most cost-effective shipping method across Canada. We don't
offer flat rate shipping; instead, we charge customers the same rate we're charged.

9. Do you ship internationally?

Currently, we only ship to the United States. Due to the high shipping costs beyond North
America, it’s challenging to provide economical solutions for other countries.

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